Invoiceable tasks
On this page, you can see any tasks that you have completed via Current tasks and create invoices for them. Completed tasks become invoiceable by the following day, at midnight.
Use the tick boxes or the Select all button to choose which tasks to include on an invoice. Note that you can only include tasks that have been completed up to the last day of the current invoice month. In other words, if you are raising an invoice for August, you cannot include any tasks that were completed in September. Any tasks that cannot be included on an invoice will be missing the tick box, so they cannot be selected.
Sometimes we might need to wait until we can release a task for invoicing, for example if we need to adjust the task quantity after part of the project got cancelled, or if there are any other pending questions that we are investigating. In those cases, you will see the below note for any tasks that cannot be invoiced yet. As the message suggests, if you are not sure why a certain task is not invoiceable yet, you should contact the PM of that task so they can check and clarify the reason.
Selecting the tasks you want to invoice and clicking Invoice selected tasks brings up the below dialog where you can submit your invoice. You can either upload your own file or have Passport automatically generate one for you. After clicking Submit invoice, you can download the Passport-generated invoice on the Invoices page.
About invoice dates
Please submit a single invoice for each month's work to reach us no later than 7th of the next month. Invoices should be dated the month the work was completed, not when the invoice was created. For example, if you are generating an invoice for May work on the 6th of June, date your invoice and adjust the Invoice Date to 31 May, and check that the Due Date shows 30 June.
We pay all invoices by the end of the month after your invoice is dated (e.g. if your invoice is dated from 1st to 31st of May, we will pay it by the end of June).
Please note: You must invoice tasks within 6 months of completion. Any tasks that have not been invoiced after 6 months will disappear from the Invoiceable tasks list.
Bank details
If your payment details have changed since we last paid you, or if you have not previously provided us with your bank account details, you must inform our vendor management team ahead of submitting your invoice. You will be sent a Supplier Information Form and asked to update your information there, so that we can update our records. Please note that if you do not inform us of your updated bank information this way, your invoice will be paid to the previous account details we have on file. You will be liable for any fees or costs that we incur as a result of outdated account details.
Bank charges
You may notice charges applied by your bank when receiving payments from us. These charges can be incurred when you receive SWIFT payments, and can include:
- Receiving bank fee: A fee your bank may charge for processing an incoming international payment.
- Foreign Exchange (FX) fee: If the payment currency differs from your account currency, your bank may charge to convert the funds. This is often included as a markup on the exchange rate.
- Intermediary bank fees: If the payment passes through multiple banks, some may deduct their own handling fees along the way.
We will always issue a payment for the full amount of your invoice. Any deductions to this are made by your bank, not by us or our FX provider. The exact fees vary depending on your bank, so we recommend reaching out to them directly to understand what charges apply. They may also be able to suggest alternative account options or offer ways to reduce these fees. You may also find that a fintech provider specialising in international money transfers (e.g. Wise, Revolut) could offer lower fees for receiving international payments. However, we cannot recommend companies and it is your responsibility to research your options thoroughly.